While the uptime of Amazon's cloud services is pretty high, there have been occasions where Amazon web services suffers an outage. The Amazon Alexa app is largely dependent on cloud services to operate. If you suspect you may have an old version of the Alexa app installed, then you can navigate to the app in the App Store or Google Play store to see if an updated version is available.Īpp updates in theory take care of any pending bug fixes affecting the app's functionality and can also feature design improvements or additional features. I have seen a few buggy Alexa updates in my time where settings become unset and devices act strangely. So essentially, rebooting your phone and re-running the Amazon Alexa app means that you're starting with a clean slate that might fix the issue.
The reason for this is by restarting your phone, you are cleaning out temporary data stored in memory which may be causing a problem. Restarting your phone (or tablet) can also help fix glitchy apps without too much effort. This solution works for me most of the time as some parts of the Alexa app can be slow to respond. Older versions require you to double press the home icon to get the list of apps. On iOS, you swipe up from the bottom to the middle of the screen, then find the app and swipe up. Then find the app and swipe up to close that app (Or hit “Close All” or “Clear All”) On Android, closing the app involves pressing the “Recent App” button on the bottom of the screen (You may need to swipe up and hold if swipe gestures is enabled) As with any software, there will always be the odd bug to deal with. Plus, it's quickly done, only taking a few seconds to try!Įven while writing this article, I encountered a bug in the App with the Workout functionality, which resulted in a white screen that I couldn’t close out of.
I always start with the easiest solution first … which means closing the app and opening it again.īy closing, I mean completely removing it from background processing which can iron out any glitches responsible for slowing or lagging app functionality.
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